Palmaïa is a luxury all inclusive resort in Playa del Carmen. The concept behind Palmaïa is to blend a luxury beach resort together with the natural beauty and magic of the region, creating a truly unique experience. The first-class service, beachfront suites with spectacular views, superior facilities, gourmet restaurants, and genuine dedication to hospitality are what separate Palmaïa from other all inclusive resorts in the Riviera Maya.

The New Sustainable Luxury Brand

Palmaïa was conceived by Sandos Hotels & Resorts as its new sustainable luxury brand leveraging all its past experience in service, entertainment, design, passion, and sustainability. Palmaïa is about more than just taking a luxury vacation in a tropical paradise, it is about feeling truly balanced. Once you feel re-connected to yourself and your surroundings you can experience the purest form of relaxation.

Palmaïa is committed to surpassing expectations of guests whilst preserving the natural environment, local culture, and traditions of the Riviera Maya.

Superb Beach Accommodation

Wake up every morning to the sun rising over the Caribbean Sea and the sounds of exotic birds singing from the surrounding jungle. All of the 314 oceanfront suites have unparalleled views, jungle inspired décor, plush furnishing, 24 hour room service, and luxurious amenities. Palmaïa sets a new standard in luxury beachfront accommodation in the Riviera Maya.

Surpassing Expectations

During your stay at the beach resort you can enjoy meticulously prepared classic cocktails beside the infinity swimming pool by day, and dining at world-class gourmet restaurants during the evening. For couples the private white sand beach offers the perfect opportunity for a romantic stroll beneath the star studded night sky. Families staying at Palmaïa can take advantage of the Water Park and the seemingly endless list of activities and entertainment.

  • Infinity Swimming pools
  • Luxury Spa + Massage Service
  • Natural surroundings
  • Gourmet Experience
  • Gym & Yoga
  • Entertainment (for all ages)
  • Fibre Optic Wi-Fi
  • Pool Bar
  • Aqua Park
  • Outdoor Jacuzzis
  • Beach Service
  • Private Beach Access
  • Fast-track Check-in
  • All Inclusive

Spa & Wellness

Take some time to reconnect and pamper yourself at our chic luxury Spa.

Experience a state of pure bliss as you indulge in the dazzling selection of massage therapies, mediation, and beauty treatments. Rejuvenate your body and reinvigorate your mind and soul whilst soaking up the soothing jungle vibes of the Riviera Maya.

The Art of Dining

You will have access to 3 restaurants during your all inclusive vacation in Playa del Carmen with Palmaïa. Indulge in à la carte cuisine prepared by our seasoned Chefs in an elegant setting with an atmosphere complimented by Jungle inspired architecture. The exquisite restaurants at Palmaïa will satisfy the expectations of even the most demanding guest.

  • Mexican cuisine
  • Asian cuisine
  • Mediterranean cuisine
  • 24 hour room service


At Palmaïa we want your all inclusive vacation in the Riviera Maya to be unforgettable, in a good way. Therefore your point of view is very important to us. We value and appreciate you taking the time to share your feedback about your experience with us.

Please feel free to contact us with any feedback or questions that you may have.


Paseo Xaman Ha Lt.1, Mza. 1, Playacar, 77720 Playa del Carmen, Q.R. México


+52 01 (984) 873 4453
Toll Free USA 1 866 336 4083